Terms and Conditions

Terms and Conditions

Welcome to Cvekara Bloom Sunshine below.

When you enter our e-shop, you agree to the terms and the conditions below.

Please read them carefully.

Electronic communication

By visiting our website: www.cvekarabloom.mk or by sending us an e-mail at bloomsunshineflorist@gmail.com you establish electronic communication with us. We will respond by replying to your e-mail and/or publish posts on our website.

Your Username and Password

When using this website you are responsible to keep the privacy of your Username and Password, as well as the firewall of your computer and agree to assume all responsibility for activities related to your username and password.

It is forbidden to sell to minors i.e. if you are under the age of 18 you may use the services of Cvekara Bloom Sunshine under the supervision of a parent or guardian who shall guarantee the payment with their credit card.

PERSONAL INFORMATION PROTECTION

When Shall We Use your Personal Information and Why

We obtain your personal information so that you can use our online services. However, your personal information shall not be used for any purpose other than the purpose they were obtained to begin with. Your personal information may be used for other purposes but never without your consent. Security measures are enforced when obtaining, storing and processing the personal information for protection from unauthorized access, changes, sharing or deleting your personal information as well as personal data or non-personal data that has been saved on our website.

-To provide the services you request from us

-To resolve disputes or problems,

-Disable any forbidden or illegal activities,

-Personalize, measure and improve our services and website contents.

-Confirm the accuracy of the given personal information with third parties.

The payment for the products and services in our ONLINE shop has been provided by CPAY.

Comments and Posts

We encourage clients to comment and share their experience and notes about the products as long as the content is not illegal or offensive.

It is forbidden to post comments with political content, mass messages, commercials and similar contents.

TOT KREATIVA PRODUKCIJA DOOEL Skopje reserves the right to remove such contents.

Product Description

TOT KREATIVA PRODUKCIJA DOOEL Skopje reserves the right to partially change the content and color of certain flower arrangements depending on the season (certain flowers are not available throughout the year) and all product descriptions define the products as closely as possible. However, TOT KREATIVA PRODUKCIJA DOOEL Skopje does not guarantee that the product descriptions are complete, correct or flawless.

TOT KREATIVA PRODUKCIJA DOOEL Skopje HAS THE BEST INTENTIONS WHEN IT COMES TO OUR CLIENTS AND WE’LL MAKE SURE YOU ALWAYS GET THE BEST OF THE OFFERED FLOWER ARRANGEMENT ON OUR WEBSITE.

Products from partner companies – The companies take full responsibility for the quality, contents and the expiration date of the products (i.e. the products like candies and teddy bears)

Prices

Prices are in Macedonian Denars and include expenses for packing and delivery on the whole territory of Macedonia.

TOT KREATIVA PRODUKCIJA DOOEL Skopje reserves the right to change the prices of the products and services in it online shop.

Copyrights

The contents of the website:  www.cvekarabloom.mk have been protected and all texts, photos, logos, icons, downloads and software are property of TOT KREATIVA PRODUKCIJA DOOEL Skopje and any use for the same or similar activity is punishable by law.

TOT KREATIVA PRODUKCIJA DOOEL Skopje LIABILITY

TOT KREATIVA PRODUKCIJA DOOEL Skopje PROVIDED HIGH SECURITY FOR ITS ONLINE SHOP, UNFORTUNATELY THERE IS ALWAYS CHANCE OF A CYBER ATTACK OR COMPUTER VIRUSES THAT MAY AFFECT YOU.

PLEASE BEAR IN MIND THESE POSSIBLE RISKS WHEN USING OUR ONLINE SHOP.

TOT KREATIVA PRODUKCIJA DOOEL Skopje does not guarantee return of products and/or refunds for products BOUGHT AT OUR SHOP.

Due to the sensitivity of the cut and potted flowers and the specific instructions for keeping them fresh, TOT KREATIVA PRODUKCIJA DOOEL Skopje does not return or replace cut and potted flowers.

Decorative objects, chocolates and candies should be open and checked upon delivery by the receiver in the presence of the deliverer in order to confirm the good condition of the product.

We do not assume responsibility for products we have not imported or created.

Our suppliers are solely responsible for the abovementioned products.

We do not keep supplies of confectionery products. We pick them up directly from the supplier and deliver them to the address.

We do not accept claims upon delivery.

Nonetheless, we are always here for our clients and if any problems should arise feel free to contact us and we will try to help you and do our best to solve the problem.

DELIVERY

We deliver the products in Skopje and across Macedonia with the assistance of delivery companies.

The fee for deliveries has been included in the prices.

If the recipient is not at home, or there has been an error in the address, the next delivery is charged after consulting the person making the order. This is why we are urging you to include the telephone number of the recipient in your order!

The time for delivery in Skopje is between 2 and 6 hours from the order placement (for orders up to 6 pm).

Orders placed after 6 pm may be delivered the same evening or the next day.

Deliveries across Macedonia (bigger cities) for orders made before 12pm are delivered the next day. Orders made after 12pm, are delivered in up to 48 hours (up to 2 days). For most of the cities, deliveries across Macedonia are done on working days and Saturdays (consult us regarding this). For deliveries to smaller cities and villages contact us PRIOR placing the order in order for us to check when would the delivery be possible. Deliveries across Macedonia can not be done on SUNDAYS.

Our clients are promptly informed regarding any changes with the delivery.

Legal Provisions

When visiting www.cvekarabloom.mk you agree to the terms and conditions, the policies stated in the terms and conditions and all applicable laws of the Republic of Macedonia.

Policies and Amendments

TOT KREATIVA PRODUKCIJA DOOEL Skopje reserves the right to change the contents of the website, the policies and terms and conditions at any given time.

Contact and Address

Address:

BUL. PARTIZANSKI ODREDI br.18/2-4

1000 SKOPJE

REPUBLIC OF NORTH MACEDONIA

Telephone: +389 70 234103 (WhatsApp & Viber)

email: bloomsunshineflorist@gmail.com

www.cvekarabloom.mk

If TOT KREATIVA PRODUKCIJA DOOEL Skopje see that it is necessary recover the funds same will be done within a 10 days edge via our authorized payment system CPAY. The right of return of funds is held by TOT KREATIVA PRODUKCIJA DOOEL Skopje . By using our online store, you agree to the terms and the conditions above.